Service and support

At Easy Robots, we provide comprehensive and fully individual support to all clients. Regardless of whether you need specialist assistance in the implementation of the project or systematic prevention in order to keep your machines fully operational - our employees are always at your disposal.

We offer maintenance services and consultancy based on specialist knowledge and modern technologies - thanks to this, we will quickly solve any of your problems!

Service
We are aware that each client is different and has different needs. Therefore, together with you, we will agree an individual and carefully tailored package of services, thanks to which you will achieve your goal.
Warranty
All our manipulators are covered by the warranty. Thanks to this, you gain a full sense of security and you can be sure that in case of any problems with the operation of robots, you will receive free support from our specialists.
Minimization
of downtime
We place great emphasis on maintaining the continuity of production. Therefore, in the event of a longer repair, our team installs a replacement robot during service activities to minimize downtime. This way you run smoothly and you don't have to worry about wasting your time or money.
Reviews
If you want to ensure the smooth and trouble-free operation of your devices, take advantage of the technical inspections carried out by our specialists. We provide them not only during the warranty period, but also after - thanks to this, you will be sure that the robots will work efficiently even after many years of use. We eliminate faults, optimize the operation of machines and prevent them from being damaged in the future. Additionally, a special function allows the operator to send a diagnostic report directly from the control panel, on the basis of which further preventive and corrective actions are planned.
Customer support

Using our knowledge and experience, we provide clients with quick remote diagnostics and problem solving. Our technical advisors are able to quickly and effectively diagnose and solve problems with the operation of the device or instruct on how to correctly set the parameters via the provided Internet connection. Thanks to this, you will be able to use robots without having to wait for service.

Such a connection is made on request and with the consent of the client. In order to use the service, all you need is Internet access at the place where the robot is installed.

We also encourage you to contact our specialists in case of any other problems related to the operation of the machine, its programming or assembly. They will answer all your questions, dispel doubts and allow you and your employees to return to efficient, trouble-free work.

Technical line working hours: 7:00-15:00